LIS 532O Planning and Evaluation
Libraries, archives and other information centers need to be able to gather and use data to demonstrate value and effectiveness to their stakeholders. Data can also guide information professionals to make strategic decisions as they respond to shrinking budgets, changing needs and behaviors of users and demand for improvement and innovation in services. In this course, students will apply the principles of planning and evaluation, problem solving, service improvement or innovation in the context of an information setting with an eye to leading and managing change. The course will cover various topics pertaining to the cycle of planning, design, data collection and outreach for a unique value proposition in an information setting. Students will be able to develop appreciation for the role of leadership in change management and decision making.