HOSP 101 Introduction to Hospitality
This course lays the groundwork for understanding Hospitality and Tourism by tracing the industry’s growth and development both nationally and internationally. The course explores industry operations, opportunities and future trends.
HOSP 101Introduction to Hospitality
Please note: This is not a course syllabus. A course syllabus is unique to a particular section of a course by instructor. This curriculum guide provides general information about a course.
I. General Information
II. Course Specification
Course Type
Program Requirement
Credit Hours Narrative
3 Credits
Semester Contact Hours Lecture
45
Grading Method
Letter grade
III. Catalog Course Description
This course lays the groundwork for understanding Hospitality and Tourism by tracing the industry’s growth and development both nationally and internationally. The course explores industry operations, opportunities and future trends.
IV. Student Learning Outcomes
Upon completion of this course, a student will be able to:
- Describe the characteristics of the global hospitality and tourism industry and economic impacts.
- Describe the interrelated nature of hospitality and tourism.
- Identify the different segments of the Hospitality Industry.
- Identify the different career paths in Hospitality and Tourism.
- Describe and demonstrate successful customer service procedures.
- Discuss Ethics in Hospitality and Tourism
- Discuss and differentiate between management companies, franchising, and independent operators
V. Topical Outline (Course Content)
Hotel operations, organization, staffing and property management systems
B. Foodservice operations, staffing, independent properties, commercial properties, non-commercial properties, franchise properties, sanitation and safety requirements
C. Economic impact of tourism, sustainable tourism development, ecotourism, service tourism
D. Explore careers in hospitality
E. Club management
F. Meeting industry
G. Cruise industry
H. Managing human resources
I. Marketing the hospitality industry
J. Franchising
K. Ethics in hospitality management
VI. Delivery Methodologies
Required Assignments
Chapter homework and case studies with each chapter 1-17
Interview an industry professional and write a three page paper.
Required Exams
Chapter tests
Final exam from the American Hotel and Lodging Association
Required Text
Hospitality Today: An Introduction. Rocco M. Angelo and Andrew N. Vladimir. 7 edition.
Specific Course Activity Assignment or Assessment Requirements
Chapter homework and case studies with each chapter 1-17
Interview an industry professional and write a three page paper.
Chapter tests
Final exam from the American Hotel and Lodging Association