MCC is a member of the North Carolina Community College System (NCCCS). If a complaint cannot be resolved through the institution's Student Grievance procedure, students may file a complaint with the University of North Carolina System Office. Please review the NC Post-Secondary Education Complaint Process PDF (https://www.northcarolina.edu/sites/default/files/student_complaint_policy.pdf) then print and complete the NC Post-Secondary Education Complaint Form (https://www.northcarolina.edu/sites/default/files/student_complaint_form.pdf) and submit the complaint to:
North Carolina Post-Secondary Education Complaints c/o Student Complaints University of North Carolina System Office 910 Raleigh Road, Chapel Hill, NC 27515-2688 Phone: 919.962.4550 Website: www.northcarolina.edu/complaints Email: studentcomplaint@northcarolina.edu
MCC is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award certificates, diplomas, Associate in Applied Science degrees, Associate in Arts degrees, and Associate in Science degrees. If a complaint cannot be resolved through the institution's Student Grievance procedure and a student has evidence of the institution's non-compliance with SACSCOC standards, policies, and procedures, the next step would be to file a complaint with MCC's accrediting agency. Students who file a complaint with the SACSCOC should follow the SACSCOC Complaint Procedure (http://www.sacscoc.org/pdf/081705/complaintpolicy.pdf). The contact information for SACSCOC is:
Southern Association of College and Schools Commission on Colleges 1866 Southern Lane, Decatur, Georgia 30033-4097 Phone: 404.679.4500 Website: www.sacscoc.org
Students attending Clinical/Work-based Learning Courses in Tennessee:
Any person claiming damage or loss as a result of any practice by this institution that may be a violation of the Title 49, Chapter 7, Part 20 or Rule Chapter 1520-01-02 may file a complaint with the Tennessee Higher Education Commission, Division of Postsecondary State Authorization. Contact the State of Tennessee, Higher Education Commission at Parkway Towers, Suite 1900, Nashville, TN 37243-0830 or call 615.532.8845.
Additional accreditations and approvals include:
PO BOX 547-200 Mayland Drive Spruce Pine, NC 28777 828.766.1200 or 1.800.4.MAYLAND
828.765.0728 (fax)
www.mayland.edu
2019-2020 Catalog