CISS 110L Troubleshooting Lab*

This course is the lab for the CISS 110 class. Course will prepare students to work with customers in a real-world environment

Credits

1 Credit

Semester Contact Hours Lab

30

Corequisite

CISS 110

CISS 110LTroubleshooting Lab*

Please note: This is not a course syllabus. A course syllabus is unique to a particular section of a course by instructor. This curriculum guide provides general information about a course.

I. General Information

Department

Information Technology

II. Course Specification

Course Type

Program Requirement

Credit Hours Narrative

1 Credit

Semester Contact Hours Lab

30

Corequisite Narrative

CISS 110

Grading Method

Letter grade

Repeatable

N

III. Catalog Course Description

This course is the lab for the CISS 110 class. Course will prepare students to work with customers in a real-world environment

IV. Student Learning Outcomes

Upon completion of this course, a student will be able to:

  • Identify, install, and configure PC Hardware
  • Identify, install, and configure laptop and related hardware
  • Install, configure, and manage Microsoft Windows operating systems
  • Configure and manage PC networking devices
  • Develop an understanding of mobile devices
  • Implement disaster prevention and recovery methods
  • Implement tools to detect, remove, and prevent malware
  • Demonstrate proper OS and workstation troubleshooting techniques
  • Research and recommend a computer build for a customer and compose a professional proposal
  • Maintain a journal of lab activities and troubleshooting steps
  • Troubleshoot and repair common computer hardware and software issues

V. Topical Outline (Course Content)

VI. Delivery Methodologies

Required Assignments

Labs presented throughout the semester

Required Exams

midterm and final bugs exam final parts ID exam

Specific Course Activity Assignment or Assessment Requirements

Labs presented throughout the semester midterm and final bugs exam final parts ID exam