HSP 101 Introduction to the Hospitality Industry
This course provides an introduction to the hospitality industry from a management perspective. It focuses on presenting industry statistics, dynamics, and terminology, as well as explaining the organization and structure of the hospitality industry and its key sub-sectors: lodging; food and beverage; recreation; and travel and tourism. Information will be presented on, but not limited to, general operations, marketing, and human resources functions, as well as franchising, management contracts, and business ethics for the hospitality industry and the key sub-sectors.