HST216 Front Office Procedures
This course familiarizes students with the front office department of the lodging industry. Emphasis is placed on: guestroom availability, reservation processing, guest registration, night audit and checkout procedures through a computerized property management system. The student will focus on all aspects of the unique relationship between the front office and other departments in the hotel.
Prerequisite
Reading proficiency and Writing proficiency or
RWR090 Reading Writing and Reasoning Minimum Grade of: C or ESL110 ESL Transitional Writing Minimum Grade of: C or
ENG101 English Composition I or higher Minimum Grade of: C
Attributes
Business Elective
Free Elective
Reading Content Course