Correspondence Directory

Academics	Rita Earley, Vice President of Instruction, CAO (828.766-1290)
Academic Policies & Procedures	ADA Compliance
Curriculum Faculty	Curriculum Programs
Title IX
Pre-College/GED®/ESL Programs	Steve Gunter, Dean of Pre-College Programs (828.766.1320)
Adult High School Program	GED®/HiSET® Preparation
Adult Literacy	GED®/HiSET® Testing
College Preparation	Learning Labs
English as a Second Language (ESL)	Life Skills/Work Skills
Administrative Services	Amanda Buchanan, Vice President of Administrative Services (828.766.1224)
Bookstore	Payroll
Facilities	Parking Permits
Financial Aid/Veteran Affairs	Personnel
Payments/Refunds	Purchasing
Security
Economic & Workforce Development/Continuing Education	Monica Carpenter, Associate Vice President of Economic & Workforce Development/Continuing Education (828.766.1370)
Avery Learning Center, PO Box 94, Newland 28657
Mitchell County, Main Campus, PO Box 547, Spruce Pine, NC 28777
Yancey Learning Center, PO Box 314, Burnsville, NC 28714
Pre-College/GED®/ESL		Career Development/HRD
Industry Training (Customized Training)		NC Works Career Centers
Prison Training		Public Safety
Small Business Center		WIOA
Institutional Effectiveness		Ryan Ray, Director of Institutional Effectiveness/SACSCOC Liaison (828.766.1273)
Accreditation Assessment		Quality Enhancement Plan (QEP)
Evaluation Special Projects		Publications Advisement
Institutional Effectiveness		Statistics
Marketing Advisement		Surveys
Academic Support Services & Learning Resources Center		Jon Wilmesherr, Director of Academic Support Services & Learning Resources Center (828.766.1360)
Academic Support Center		Interactive Television Classrooms
Audio Visual Services		Interlibrary Loan
Distance Education		Public Services
Management Information Services (MIS)		Tommy Ledford, Director of Information Technology (828.766.1190)
Mayland Community College Foundation		Margaret Earley-Thiele, Director of the Foundation (828.766.1275)
Development		Events
Foundation		Fundraising
President’s Office		John Boyd, President (828.766.1270)
Board of Trustees		Policies and Procedures
Public Relations
S.O.A.R. Program		Debbie Stafford, Director of S.O.A.R. Program (828.766.1281)
College Transfer Assistance		Counseling Services
Free Tutoring and Peer Advising		Cultural and Social Events
Personal Development		Study Skills
Student Services		Michelle Musich, Dean of Students (828.766.1262)
Admissions and Registration		High School Programs
College Transfer Counseling		Placement Testing
Counseling Services		Student Guidelines and Policies
Career Counseling		Student Organizations
Disability Services		Student Registration and Records
Employability Services		Transcript Services

MCC is a member of the North Carolina Community College System (NCCCS). If a complaint cannot be resolved through the institution's Student Grievance procedure, students may file a complaint with the University of North Carolina System Office. Please review the NC Post-Secondary Education Complaint Process PDF (https://www.northcarolina.edu/sites/default/files/student_complaint_policy.pdf) then print and complete the NC Post-Secondary Education Complaint Form (https://www.northcarolina.edu/sites/default/files/student_complaint_form.pdf) and submit the complaint to:

North Carolina Post-Secondary Education Complaints
c/o Student Complaints
University of North Carolina System Office
910 Raleigh Road, Chapel Hill, NC 27515-2688
Phone: 919.962.4550
Website: www.northcarolina.edu/complaints
Email: studentcomplaint@northcarolina.edu

MCC is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award certificates, diplomas, Associate in Applied Science degrees, Associate in Arts degrees, and Associate in Science degrees. If a complaint cannot be resolved through the institution's Student Grievance procedure and a student has evidence of the institution's non-compliance with SACSCOC standards, policies, and procedures, the next step would be to file a complaint with MCC's accrediting agency. Students who file a complaint with the SACSCOC should follow the SACSCOC Complaint Procedure (http://www.sacscoc.org/pdf/081705/complaintpolicy.pdf). The contact information for SACSCOC is:

Southern Association of College and Schools Commission on Colleges
1866 Southern Lane, Decatur, Georgia 30033-4097
Phone: 404.679.4500
Website: www.sacscoc.org

Students attending Clinical/Work-based Learning Courses in Tennessee:

Any person claiming damage or loss as a result of any practice by this institution that may be a violation of the Title 49, Chapter 7, Part 20 or Rule Chapter 1520-01-02 may file a complaint with the Tennessee Higher Education Commission, Division of Postsecondary State Authorization. Contact the State of Tennessee, Higher Education Commission at Parkway Towers, Suite 1900, Nashville, TN 37243-0830 or call 615.532.8845.

Additional accreditations and approvals include:

The Associate Degree Nursing and Practical Nurse Program are approved by the North Carolina Board of Nursing (NCBON);
The BLET program is approved by the North Carolina Criminal Justice Education and Training Standards\Commission;
All degree, diploma, and certificate programs are approved by the Department of Veterans Affairs;
The Medical Assisting Program is accredited by the Commission on Accreditation of Allied Health Education Programs (www.caahep.org) upon the recommendation of Medical Assisting Education Review Board (MAERB). Contact information: Commission on Accreditation of Allied Health Programs; 25400 U.S. Highway 19 North, Suite 158, Clearwater, FL 337663 or call 727.210.2350 or visit the website at www.caahep.org.
The Cosmetology Program is approved by the North Carolina State Board of Cosmetology Arts.

PO BOX 547-200 Mayland Drive Spruce Pine, NC 28777 828.766.1200 or 1.800.4.MAYLAND

828.765.0728 (fax)

www.mayland.edu

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2020-2021 Catalog