MyMCC Questions and Answers

1. What is the web address for MyMCC?

www.mayland.edu/myMCC

2. What services can I access from MyMCC?

The MyMCC homepage provides links to:
• Student Self Service-student finance, tax information, grades, financial aid
• WebAdvisor- passwords, registration, program evaluations, class schedule
• Regroup-text alerts
• Moodle-online class access
• Password Reset
• MCC Email

3. How do I find my user name and password for the above services?

User Name = first initial + last name + last 4 digits of Student ID + domain name
Example: Student name: John Hemingway
Student ID: 0871999
User ID: jhemingway1999@students.mayland.edu

Initial Password = first 2 letters of last name + birthdate (First letter must be capitalized and birthdate is formatted mmddyy.)
Example: Student name: John Paul Hemingway
Birthdate: 07-23-1989
Password: He072389

4. Why will my user name and password not work when logging in to Moodle?

Moodle only requires the first portion of your user name.
Example: For the user name jhemingway1999@students.mayland.edu, only enter jhemingway1999.

5. What is my email address?

Your email address the same as your full username.
Example: jhemingway1999@studentes.mayland.edu

*Please check your email frequently as all MCC correspondence is sent there.
*You should always log out of your email when finished.

6. How do I connect to the wireless network?

Connect to the wireless network “Mayland.” You will be prompted for a username and password. You will use your MCC username (e.g., jhemingway1999), without the @students.mayland.edu.
Example: Username: jhemingway1999 Password: He072389

There is also a “Mayland-Guest” wireless network available for visitors. It requires valid registration information and will have a limited (slower) connection. To connect, a guest will be required to provide their name, email address and mobile/cell phone number. The email address and phone number will need to be correct as this is how they will receive their login information.

7. What is my student ID number?

You can locate your student ID number above your name on your “My Class Schedule” in Web Advisor. Choose the “Web Advisor” button from the MyMCC homepage. Log in to Web Advisor. Select “Students” as your point of entry. Choose “My Class Schedule” and select the current term. Click “Submit”. Your student ID number will be listed in front of your name in the top corner of the screen.

8. How do I sign up for text alerts, including inclement weather closing announcements?

From the MyMCC homepage, log in to Regroup. If you get a message that your browser has blocked a pop-up, choose to “Allow Always”. Click on the tab labeled “Email/Phone”. You may enter or update your phone information in the section titled “Text and Voice Preferences”. You may enter or update your email information in the section titled “Email Preferences”. Your primary email address is your MCC email address. You cannot change your primary email address, but you have the option to specify additional email addresses. For each email address you add, you will have to click on the option to “Send Confirmation Message”. Regroup will send an email to each email address specified, requiring you to confirm. Be sure to log out of Regroup when you are finished. (“Log Out” is located in the upper right corner.) You may get an error message upon logging out of Regroup; please disregard. When you receive alerts from Regroup, the caller ID will show as “30890”. You can also call the Weather Hotline at 828-766-1213.

9. How do I register or drop and add classes?

Access the Class Schedule for your desired term at www.mayland.edu/academics. Find and copy the 5 or 6 digit SYN number (located next to the course number in the schedule) for each class you want to register for.
Go to the MyMCC homepage. Click WebAdvisor. Select “Students” from the entry choices on the right. Log in. Choose “Register for Sections.”

Under the “Registration” heading choose “Express Registration”.

From this screen you will only need to enter the SYN number in the first column, then scroll to the bottom and click submit. Next, you will see a screen that lists each class you wish to register for, click the action button marked “register” beside each class then scroll to bottom of the screen and click submit. You should now see your schedule with “You have successfully registered for this section” beside each class. This means you have successfully completed registration for each class.

* To confirm your class schedule we recommend that all students go to “My Class Schedule” and print a copy of their new class schedule.*

Drop/Add is also located in the WebAdvisor area of MyMCC. To drop a class, select the class by checking the box beside the course name and scroll to the bottom of the screen, then click the submit button and wait for a confirmation screen. The confirmation screen will show that you have successfully dropped the course. To add a course, refer to express registration instructions above.

10. How do I access my program evaluation?

Go to the MyMCC homepage. Click WebAdvisor. Select “Students” from the entry choices on the right. Log in. Choose “Program Evaluation” under Academic Planning.

11. Tuition, what do I owe?

Go to the MyMCC homepage. Select the “Self Service” button. From this page, choose “Student Finance”. Select desired term.

12. Where can I view my financial aid information?

Go to the MyMCC homepage. Select the “Self Service” button. From this page, choose “Financial Aid”.

13. How can I setup a tuition payment plan?

1. Go to the MyMCC homepage.
2. Select the “Student Self Service” button.
3. Log in.
4. From the menu on the left, choose “Financial Information”.
5. Choose “Student Finance”
6. Select the “Setup Payment Plan Tab”
7. Review your balance
8. Click Proceed to Processor (You will now be linked to Nelnet's Payment Plan)
9. Set up security questions
10. Follow the steps to process your payment plan

14. How do I pay my tuition in full?

1. Go to the MyMCC homepage.
2. Select the “Student Self Service” button.
3. Log in.
4. From the menu on the left, choose “Financial Information”
5. Choose, “Pay Full Tuition”
6. Follow the directions to pay your tuition in full.

15. How can I print my class schedule?

Go to the MyMCC homepage. Click WebAdvisor. Select “Students” from the entry choices on the right. Log in. Click “My class schedule” located under the “Academic Profile” heading. Select the term you want to see.

16. How do I view my unofficial Curriculum transcript?

Go to the MyMCC homepage. Click WebAdvisor. Select “Students” from the entry choices on the right. Log in. Under “Academic Profile”, choose “Transcript”. Choose “CU Curriculum Transcript” as your transcript type. Click “Submit”.

17. How do I request an official Curriculum transcript?

Go to www.mayland.edu. Click the red “Quick Links” button in the upper right hand corner. From the menu, choose transcript requests. Click the link for curriculum transcripts. From this page, you may choose to request your transcript online or print a copy of the request form and return it to the Office of Records and Registration in person or my mail at:

Mayland Community College
Office of Records and Registration
PO Box 547
Spruce Pine, NC 28777