CISS 110 Troubleshooting the PC*

Through hands-on activities, lectures, and demonstrations, students will acquire a functional knowledge of computer software troubleshooting, and hardware troubleshooting.

Credits

Semester Contact Hours Lecture

General Education Competency

[GE Core type]

CISS 110Troubleshooting the PC*

Please note: This is not a course syllabus. A course syllabus is unique to a particular section of a course by instructor. This curriculum guide provides general information about a course.

I. General Information

Department

Information Technology

II. Course Specification

Course Type

Program Requirement

General Education Competency

[GE Core type]

Credit Hours Narrative

Semester Contact Hours Lecture

Grading Method

Letter grade

Repeatable

III. Catalog Course Description

Through hands-on activities, lectures, and demonstrations, students will acquire a functional knowledge of computer software troubleshooting, and hardware troubleshooting.

IV. Student Learning Outcomes

Upon completion of this course, a student will be able to:

To master course content as presented in the series of learner objectives given to the student.
Successful performance on tests, quizzes, and research projects.
To understand and be able to perform routine troubleshooting techniques.
Successful identification and repair of computer systems.
To be able to apply gained knowledge into a real life scenario.
Student will research and prepare a proposal to a customer for a computer system.
To develop skill working with peers on computer related issues.
Successful participation and evaluation on lab projects.
Identify computer parts
Passing score on parts identification exam
Troubleshoot and repair common computer hardware and software issues
Successful completion of midterm and final computer bugs exams
Select the correct hardware parts and build a computer from scratch
Given a selection of hardware parts, students will successfully build a computer, install an operating system, and use the computer for labs

V. Topical Outline (Course Content)

One of the goals of the Information Technology Department is to continuously evaluate course content and modify the delivery and subject matter as necessary to provide the students with the best opportunity at success. Part of this is brought about by labor market demands and other changes come about by using outcome assessments. Throughout the course you will be completing assignments, quizzes, and tests and from the scores you receive, you will be able to determine how well you are absorbing the information. As an instructor, I will use your test scores and the assessment model to assess the validity of the material and presentation methodology. All outcomes tie directly into the college’s mission statement and the Information Technology instructional goals.

VI. Delivery Methodologies

Required Assignments

List of assignments provided in class schedule

Required Exams

Midterm and final exam

Required Text

TestOut PCPro online curriculum

Specific Course Activity Assignment or Assessment Requirements

List of assignments provided in class schedule Midterm and final exam