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f. If a resolution is not reached at the institution level, or if you believe that the nature of the complaint or its impact on the system, as a whole, warrants an immediate review by the Technical College System of Georgia (TCSG) administration, contact the TCSG Student Affairs Coordinator at studentaffairs@tcsg.edu or call (404) 679-1692:
i. To submit a student grievance at the state level, follow the TCSG Student Concern/Complaint
Instructions and use the Program Integrity Complaint Form.
ii. Students residing outside of the State of Georgia who are taking an online course may also file a complaint with an agency located in their state. Information for state regulatory agencies is here (http://www.gvtc.org/Portals/40/States/TCSG%20StudentComplaints.pd)
iii. If the issue is not resolved at the institution or state level, students may take their grievance to the Southern Association of Colleges and Schools Commission on Colleges.*
f. If a resolution is not reached at the institution level, or if you believe that the nature of the complaint or its impact on the system, as a whole, warrants an immediate review by the Technical College System of Georgia (TCSG) administration, contact the TCSG Student Affairs Coordinator at studentaffairs@tcsg.edu or call (404) 679-1692:
i. To submit a student grievance at the state level use the Program Integrity Complaint Form.
ii. If the issue is not resolved at the institution or state level, students may appeal to the Georgia Nonpublic Postsecondary Education Commission (GNPEC); however, please note that the Commission will not investigate a complaint unless the student has exhausted all available grievance procedures outlined by the institution. GNPEC does not resolve complaints about student grades and student conduct violations. These complaints fall under the jurisdiction of institutional policy.
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