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Spring Semester 2018 Catalog

Computer Support Specialist, Diploma

Overview

Offered at the Augusta and Thomson campuses

Entrance Dates: Fall, Spring, and Summer
Length of Program: Four Terms
Credit Hours Required for Graduation: 55

Program Description: The Computer Information Systems - Computer Support Specialist diploma program is designed to provide students with an understanding of the technical areas of computer support of the desktop work environment, including terminology and concepts, program design and development, and computer networking. Program graduates receive a Computer Information Systems - Computer Support Specialist diploma and are qualified for employment as computer support specialists. High school graduation or GED is required for admission to this program.

Employment Opportunities: Today, the majority of service and industrial companies uses standalone and networked computing systems. Computers are sophisticated and require highly trained technicians to install, troubleshoot and support desktop work environments. The demand for technicians with computer skill to meet business needs is expected to continue to grow according to U.S. Bureau of Labor Statistics.

Gainful Employment

Curriculum Outline

General Core Courses, 8 credits

ENGL 1010FUNDAMENTALS OF ENGLISH I

3

MATH 1013ALGEBRAIC CONCEPTS

3

EMPL 1000INTERPERSONAL REL & PROF DEV

2

Occupational Courses, 47 credits

COMP 1000Intro to Computer Literacy

3

CIST 1001COMPUTER CONCEPTS

4

CIST 1130OPERATING SYSTEMS CONCEPTS

3

CIST 1305PROGRAM DESIGN & DEVELOPMENT

3

CIST 1401COMPUTER NETWORKING FUND

4

 

CIST 1220STRUCTURED QUERY LANGUAGE

4

OR

CIST 2129COMP DATABASE TECHNIQUES

4

 

CIST XXXX
Guided Office Productivity Application Course

3

CIST 1601INFORMATION SECURITY FUND

3

CIST 1122HARDWARE INSTALL & MAINT

4

CIST 2921IT ANALYSIS/DESIGN/PROJ MGMT

4

CIST XXXX
Electives

12

CIST Electives, 12 credits

(Students must meet prerequisites for electives or advisor approval)

CIST 1101WORKING W/MICROSOFT WINDOWS

3

CIST XXXX
Programming Language

4

CIST 1220STRUCTURED QUERY LANGUAGE

4

CIST 2127COMP WORD PROCESSING TECHN

3

CIST 2128COMP SPREADSHEET TECHNIQUES

3

CIST 2129COMP DATABASE TECHNIQUES

4

CIST 2130DESKTOP SUPPORT CONCEPTS

3

CIST 2411MICROSOFT CLIENT

4

CIST 2451Intro to Networks - CISCO

4

CIST 2452Cisco Routing&Switching Essent

4

CIST 2453Cisco Scaling Networks

4

CIST 2454Cisco Connecting Networks

4

CIST 2412WIN SERVER DIRECTORY SERVICES

4

CIST 2413MS SERVER INFRASTRUCTURE

4

CIST 2414WINDOWS SERVER ADMINISTRATOR

4

CIST 2992CIST INTERNSHIP II

4

Notes:

Guided Pathway

Augusta Day Program

PROGRAM NAME: Computer Support Specialist Diploma

AWARD: Diploma

CAMPUS: Augusta Day Program

Year 1 First Semester

ENGL 1010FUNDAMENTALS OF ENGLISH I

3

COMP 1000Intro to Computer Literacy

3

CIST 1001COMPUTER CONCEPTS

4

MATH 1012FOUNDATIONS OF MATHEMATICS

3

Year 1 Second Semester

CIST 1130OPERATING SYSTEMS CONCEPTS

3

CIST 1401COMPUTER NETWORKING FUND

4

CIST 2127COMP WORD PROCESSING TECHN

3

EMPL 1000INTERPERSONAL REL & PROF DEV

2

Year 1 Third Semester

CIST 1122HARDWARE INSTALL & MAINT

4

CIST XXXX
CIST Elective

4

CIST 1601INFORMATION SECURITY FUND

3

CIST 1305PROGRAM DESIGN & DEVELOPMENT

3

CIST 1601INFORMATION SECURITY FUND

3

CIST 2128COMP SPREADSHEET TECHNIQUES

3

Year 2 Fall Semester

CIST 1220STRUCTURED QUERY LANGUAGE

4

OR

CIST 2129COMP DATABASE TECHNIQUES

4

 

CIST 2921IT ANALYSIS/DESIGN/PROJ MGMT

4

CIST XXXX
CIST Elective

4

CIST XXXX
CIST Elective

4

*Refer to the College catalog for course prerequisite requirements.

Students who choose to not follow the Course Sequence listed above may not be able to complete the program in the number of semesters shown above.

Students who require learning support course must see the learning support coordinator for program advisement. Learning support courses will increase the number of semesters shown above.

The Augusta Technical College does not discriminate on the basis of race, color, national origin, gender or disability. For information on Title IX, contact the Title IX Coordinator, Shannon Patterson at (706) 771-4013 or in Building 100. For information on ADA/504, contact the ADA/504 Coordinator, Karissa D. Wright, at (706) 7714067 or go to the Counseling Center in Building 1300.

Thomson Day Program

PROGRAM NAME: Computer Support Specialist

AWARD: Diploma

CAMPUS: Thomson Day Program

Year 1 Fall Semester

ENGL 1010FUNDAMENTALS OF ENGLISH I

3

COMP 1000Intro to Computer Literacy

3

CIST 1122HARDWARE INSTALL & MAINT

4

CIST 1401COMPUTER NETWORKING FUND

4

CIST 1001COMPUTER CONCEPTS

4

Year 1 Spring Semester

MATH 1013ALGEBRAIC CONCEPTS

3

CIST 1130OPERATING SYSTEMS CONCEPTS

3

CIST 1305PROGRAM DESIGN & DEVELOPMENT

3

CIST XXXX
CIST Elective

4

Year 1 Summer Semester

EMPL 1000INTERPERSONAL REL & PROF DEV

2

 

CIST 1220STRUCTURED QUERY LANGUAGE

4

OR

CIST 2129COMP DATABASE TECHNIQUES

4

 

CIST 1601INFORMATION SECURITY FUND

3

CIST XXXX
CIST Elective

4

Year 2 Fall Semester

CIST XXXX
CIST Elective

4

CIST 2921IT ANALYSIS/DESIGN/PROJ MGMT

4

CIST XXXX
CIST Elective

4

NOTE: Students may have to take a course on the Augusta Campus to complete the program as listed. See your program advisor for course availability.

*Refer to the College catalog for course prerequisite requirements.

Students who choose to not follow the Course Sequence listed above may not be able to complete the program in the number of semesters shown above.

The Augusta Technical College does not discriminate on the basis of race, color, national origin, gender or disability. For information on Title IX, contact the Title IX Coordinator, Shannon Patterson at (706) 771-4013 or in Building 100. For information on ADA/504, contact the ADA/504 Coordinator, Karissa D. Wright, at (706) 7714067 or go to the Counseling Center in Building 1300.