Program Information
A.S. Certificate - Code 091400 - Catalog 2020/2021
Max Nagiel, Department Chair, 386-506-3829, Max.Nagiel@daytonastate.edu
School of Business Administration, 386-506-4227
Program Mission, Description, and Outcomes
Mission:
The mission of the Office Management Certificate Program is to prepare students through the use of an innovative curriculum that promotes student success for entry-level office management positions in customer relations, office support, and records management meeting local industry needs.
Description:
This program is designed for the student seeking employment as an office administration specialist. It provides a solid foundation in computer operations, word processing software, and office procedures. The student develops business communication, computation, computer software application and office management skills. This college credit certificate is articulated into the AS degree in Office Administration.
Credits earned in this certificate may be applied toward the 092600 Office Support (Technical Certificate) and the 222900 AS Office Administration. The 092600 certificate can be earned in the first semester. See the sample program of study.
Outcomes:
Graduates of the program will be able to:
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Communicate in a clear and effective manner.
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Perform keyboarding and document processing activities.
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Demonstrate knowledge of human relations skills.
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Demonstrate employability skills.
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Develop leadership skills.
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Perform information processing and transmittal activities.
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Perform decision-making activities as related to business software and the office environment.
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Perform business computations, records and office management skills.
Financial Aid
This program is eligible for federal financial aid and state Bright Futures Scholarship.
Financing Options: All students are encouraged to apply for federal and state student financial assistance by completing the FAFSA at http://www.fafsa.gov. For more information on grant, loans and work programs available please see the Office of Financial Aid webpage at http://www.daytonastate.edu/finaid. Students are also encouraged to apply for one of the many Daytona State College Foundation scholarships offered each semester. For more information see: http://www.daytonastate.edu/scholarships.
Approximate Additional Costs
Program Tuition and Fees*: $2,764
Access Fee: $31.32 ($1.16 per credit)
Assessment Fee: $34
Textbook Estimate: $1,200
*In-state tuition only; out-of-state tuition will be higher.
Careers
The following information is required by federal regulations to be provided to student for all vocational and certificate programs. Additional information on any career, job, or salary potential can be found at http://www.onetonline.org. For additional career information, please see: http://www.onetonline.org/link/summary/43-1011.00.
Program Length: The typical length of this program is two (2) semesters (30 weeks) for a full-time student. The Florida Education and Training Placement Information Program (FETPIP) lists the placement rate (2016-17) for this field at 97%.
Note: Need help preparing for your job search? Login to Daytona State's Career Services Online (CSO) to create your personal career account, or email your Daytona State College Career Advisor.
Program Specific Courses
Program Specific Courses require a "C" or better.
Sample Program of Study
1st Semester
2nd Semester
| MNA2161 | Customer Service Management | 3 |
| OST1110 | Keyboarding and Formatting II | 3 |
| OST2336 | Business Communications | 3 |
| OST2501 | Office Management | 3 |
| OST2713 | Advanced Computer Software Applications | 3 |
Total Credit Hours: 27
Upon completion of the first semester recommended sample program of study, students are eligible to apply for certificate 092600.