IS3210 Information and Knowledge Management Issues in Defense

This elective course on defense knowledge & information management integrates theory with practice to help prepare current and future leaders to leverage knowledge and knowing for competitive advantage in learning organizations. Knowing refers to knowledge in action and is concerned with activities (e.g., decisions, behaviors, work) in the organization. Using emerging knowledge-flow theory as its intellectual base, the theoretical part of the course helps professionals understand: how knowledge is both critical and unique; how it builds and depends upon information; and how to design effective work processes, organizations and technologies around dynamic knowledge and information. Using application cases for group critique, the problem-based learning part of the course examines a diverse set of knowledge-based processes and organizations in operation today, and it offers both principles for and experience in identifying strengths and weaknesses. Students also select new or operational knowledge-based processes for evaluation, and work individually as consultants to assess and redesign them around knowledge flows. This course may be offered as an online course. This course may be offered as an online course. You can view more details at the NPS online Web site. Prerequisite: None.

Lecture Hours

Lab Hours

Course Learning Outcomes

Understand how knowing relates knowledge to action, in the organizational environment, with the ability to conceptualize KM in terms of purposeful activities such as decisions, behaviors and work.
Comprehend the critical elements of KM, in the context of Knowledge Flow Theory, at the level of a knowledgeable professional.
Analyze knowledge work activities, in terms of knowledge flow effectiveness, to identify the major strengths and weaknesses of an organization’s knowledge processes.
Assess the effectiveness of a knowledge organization, in a critical yet constructive manner, with the competency of a KM professional.
Formulate an organization enhancement plan, guided by theory and experience, with the competency of a KM professional.