Computer Support Technician, Intermediate Technical Certificate

Program Outcomes:

Identify, configure, and troubleshoot basic computer hardware components.

Identify, configure, manage, and troubleshoot computer storage devices.

Understand and establish simple network connections.

Install and maintain a computer operating system-- a. Recognize and configure different mobile devices. b. Meet or exceed the overall national average on the PCPro exam from TestOUt. A passing score is 1360 out of 2000.

Major Code: 4330T

**Alternative plans of study available by contacting your advisor

Fall Semester Freshman Year

CISS 107	Computer Essentials	4 Credits
CISS 213	CISCO Networking 1*	1 Credit
CISS 212	CISCO Lab*	3 Credits
MATH GE	Any Gen. Ed. Math Course	3 Credits
SOCS GE	Any Gen. Ed. Social and Behavioral Way of Knowing Course	3 Credits
Total Credit Hours:		14

Spring Semester Freshman Year

CISS 110	Troubleshooting the PC*	2 Credits
CISS 110L	Troubleshooting Lab*	1 Credit
CISS 131	Server Technologies I*	3 Credits
CISS 212	CISCO Lab*	3 Credits
CISS 216	CISCO Networking 2*	1 Credit
CISW 111	Web Authoring	3 Credits
ENGL 101	Writing and Rhetoric I	3 Credits
Total Credit Hours:		16

*Prerequisite or Corequisite required

Total Credit Hours: 30