BBM 347 Interpersonal Skills and Professionalism in the Workplace
This course will teach students about the importance of demonstrating effective interpersonal skills and professionalism, which are fundamental to personal and professional effectiveness, the workplace environment, career development, community, and leadership. Interpersonal skill development begins with understanding yourself and improving self-management skills such as emotional intelligence. This course introduces methods for understanding yourself and your strengths, and how they guide professional choices. Gaining understanding and insight into personality, attitudes, and behaviors; identifying biases that affect understanding and appreciation of others; improving professional relationships; and reinforcing the ability to work effectively with diverse others and in teams are emphasized throughout the course. Other topics include business etiquette, leading and empowering others, building and rebuilding trust, managing conflict, and the sources of conflict. In addition, understanding and working in teams, networking, mentoring, coaching, providing feedback, managing changing environments, and strategies for effective meetings are examined.