HSC 340 Information Technology for the Care Management Professional
Information technology has a vital role in care management support functions. This course will provide learners with a broad understanding of health information technology (HIT) platforms utilized by a variety of healthcare professionals to optimize coordination of care for patients, or health plan members. Metrics for informed decision-making will be introduced. Students will learn the value of adopting HIT into practice, key barriers to success, engaging with patients and members through virtual applications including telehealth, secure texting, and video conferencing. Engaging assignments and activities will allow students to understand how to leverage innovative technology to optimize workflow efficiency while fostering patient self-care engagement strategies. Providing care coordination to large populations of patients of all generations while maintaining patient privacy and information security will be discussed.