SNHS 423 Crisis Management & Coping
This one-credit course is intended for health care providers to learn more about crises, individual responses to stress and trauma, and models of crisis management. The overall purpose of the course is to provide information and resources directly relevant to clinical work by building skills in crisis management through a review of the evidence base and practical applications. Through class readings and on-line discussion, participants in the course will have an opportunity to (1) increase understanding of crisis, coping, and resilience; (2) increase awareness of crisis intervention theory and models; and (3) refine professional communication skills and management of specific crises. Participants will broaden their professional repertoire of skills and enhance their abilities as providers and as members of a health care team.