2019-2020 Graduate Catalog

MGS 5130 TOTAL QUALITY MANAGEMENT

This course examines advanced concepts, tools, and techniques used in the management and measurement of quality, productivity, and competitiveness of modern firms. Topics include advanced quality control and management, employee involvement in quality, team building for quality, quality circles, relation between quality, productivity, and competitiveness, and statistical process control. Revised 5/19/10

Credits

3