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Computer Support Technician, Intermediate Technical Certificate

Program Outcomes:

Identify, configure, and troubleshoot basic computer hardware components.

Identify, configure, manage, and troubleshoot computer storage devices.

Understand and establish simple network connections.

Install and maintain a computer operating system-- a. Recognize and configure different mobile devices. b. Meet or exceed the overall national average on the PCPro exam from TestOUt. A passing score is 1360 out of 2000.

Major Code: 4330T

**Alternative plans of study available by contacting your advisor

Fall Semester Freshman Year

CISS 107Computer Essentials

4 Credits
CISS 213CISCO Networking 1*

1 Credit
CISS 212CISCO Lab*

3 Credits
MATH GEAny Gen. Ed. Math Course

3 Credits
SOCS GEAny Gen. Ed. Social and Behavioral Way of Knowing Course

3 Credits
Total:14

Spring Semester Freshman Year

CISS 110Troubleshooting the PC*

2 Credits
CISS 110LTroubleshooting Lab*

1 Credit
CISS 131Server Technologies I*

3 Credits
CISS 212CISCO Lab*

3 Credits
CISS 216CISCO Networking 2*

1 Credit
CISW 111Web Authoring

3 Credits
ENGL 101Writing and Rhetoric I

3 Credits
Total:16

*Prerequisite or Corequisite required

Total Credit Hours Required for this Major: 30