CISS 241 Services Adminstration

This course is a survey of common small, medium, and enterprise business servers and services. Students will develop basic competency with services terminology, interfaces, and some functionality. Services covered will be determined by recent market demand and popularity, and may include (but is not limited to): E-Mail services, collaboration services, database services, telephony services, process and workflow management services, learning management services, documentation services, and virtualization services

Credits

3

Semester Contact Hours Lecture

15

Semester Contact Hours Lab

60

General Education Competency

[GE Core type]

CISS 241Services Adminstration

Please note: This is not a course syllabus. A course syllabus is unique to a particular section of a course by instructor. This curriculum guide provides general information about a course.

I. General Information

Department

Information Technology

II. Course Specification

Course Type

Program Requirement

General Education Competency

[GE Core type]

Credit Hours Narrative

3

Semester Contact Hours Lecture

15

Semester Contact Hours Lab

60

Grading Method

Letter grade

Repeatable

N

III. Catalog Course Description

This course is a survey of common small, medium, and enterprise business servers and services. Students will develop basic competency with services terminology, interfaces, and some functionality. Services covered will be determined by recent market demand and popularity, and may include (but is not limited to): E-Mail services, collaboration services, database services, telephony services, process and workflow management services, learning management services, documentation services, and virtualization services

IV. Student Learning Outcomes

Upon completion of this course, a student will be able to:

• Students will develop basic competency with services terminology, interfaces, and some functionality. Services covered will be determined by recent market demand and popularity, and may include (but is not limited to):
• E Mail services
• Collaboration services
• Database services
• Telephony services
• Process and workflow management services
• Learning management services
• Documentation services
• Virtualization services.

V. Topical Outline (Course Content)

VI. Delivery Methodologies