Grade Change Policy

Once a grade has been recorded in the Registrar’s Office, it can be changed only if an error was made in assigning the original grade. An error refers to incorrect data entry, miscalculation, or failure to consider all coursework submitted before the grading deadline. Any coursework received after grades are posted or the Incomplete contract deadline cannot be considered for a grade change.

If a grading error was made, the faculty member must notify the Registrar’s Office by submitting a Grade Change form no later than the end of the term/semester following the grade submission. To protect records integrity, all grade changes must be submitted in writing and be signed and dated by the faculty member.

For an error discovered more than one term after grade submission, the grade change must be approved by the Dean of Graduate Studies and supported by documentation (e.g., grade books, papers, examinations) from the faculty member or director/chair of the graduate program. No changes will be permitted more than one year after the grade has been recorded.

A student who believes that a course grade does not accurately reflect their performance must attempt to resolve the matter with the faculty member within two weeks from posting of the final grade in Self Service. If the student and faculty member are unable to reach a solution, then the student may request grade mediation (see Grade Mediation Policy).