Falcon-Aid Student Help Desk
Kiosk Now Open!
Please visit us at the Daytona campus, Building. 300, Room 109
Falcon-AID Student Help Desk Kiosk
Personalized assistance via walk-in, email and over the phone
Our Mission
The Daytona State College Student Help Desk, Falcon-AID, is dedicated to being the first point of contact for students seeking technical assistance. Falcon-AID now works with the IT Help Desk and Falcon Online at the main Daytona State College campus to address all technical concerns with regard to the student/faculty/staff college environment.
We offer assistance with your smart devices in areas such as:
- MyDaytonaState Student Portal (New Student Portal)
- MyDaytonaState Student Portal password help
- Navigating/accessing important service areas such as: Financial Aid, Admissions, Registration, etc.
- Searching for available courses
- Falcon Online support
- Access to college DSC Wireless WIFI
- Access to Office365 through your student account
- Directions to appropriate academic departments
- Assistance with smart devices (i.e., laptops, tablets, smart phones) in topics related to college resources/services (only)
- And more...
WALK-IN HOURS (Daytona Beach Campus only)
FALL/SPRING
Monday – Friday 7:30 a.m. – 5 p.m. (Building 300, Room 109)
Saturday 8 a.m. - 4 p.m. (Building 210/R103A)
SUMMER "A" – "B"
Building 300, Room 109
Monday – Thursday 7:30 a.m. - 5 p.m.
Friday 8 a.m. – 12 p.m.
Saturday CLOSED
OVER THE PHONE SUPPORT (386) 506-3950 or extension 3950 for on-campus calls:
FALL/SPRING
Monday – Friday 8 a.m. – 8 p.m.
Saturday 8 a.m. – 4 p.m.
SUMMER "A" – "B"
Monday – Thursday 7 a.m. –8 p.m.
Friday 8 a.m. – 12 p.m.
Saturday CLOSED
Email us at: helpdesk@daytonastate.edu