Computer Support Specialist, Diploma

Overview

Offered at the Augusta and Thomson campuses

Entrance Dates:	Fall, Spring, and Summer
Length of Program:	Four Terms
Credit Hours Required for Graduation:	55

Program Description: The Computer Information Systems - Computer Support Specialist diploma program is designed to provide students with an understanding of the technical areas of computer support of the desktop work environment, including terminology and concepts, program design and development, and computer networking. Program graduates receive a Computer Information Systems - Computer Support Specialist diploma and are qualified for employment as computer support specialists. High school graduation or GED is required for admission to this program.

Employment Opportunities: Today, the majority of service and industrial companies uses standalone and networked computing systems. Computers are sophisticated and require highly trained technicians to install, troubleshoot and support desktop work environments. The demand for technicians with computer skill to meet business needs is expected to continue to grow according to U.S. Bureau of Labor Statistics.

Curriculum Outline

General Core Courses, 8 credits

EMPL 1000	INTERPERSONAL REL & PROF DEV	2
ENGL 1010	FUNDAMENTALS OF ENGLISH I	3
MATH 1012	FOUNDATIONS OF MATHEMATICS	3

Occupational Courses, 47 credits

COMP 1000	INTRO TO COMPUTER LITERACY	3
CIST 1001	COMPUTER CONCEPTS	4
CIST 1122	HARDWARE INSTALL & MAINT	4
CIST 1130	OPERATING SYSTEMS CONCEPTS	3
CIST1305	PROGRAM DESIGN & DEVELOPMENT	3
CIST 1401	COMPUTER NETWORKING FUND	4
CIST 1601	INFORMATION SECURITY FUND	3
CIST 2127	COMP WORD PROCESSING TECHN	3
CIST 2128	COMP SPREADSHEET TECHNIQUES	3
CIST 2129	COMP DATABASE TECHNIQUES	4
CIST 2130	DESKTOP SUPPORT CONCEPTS	3
CIST 2921	IT ANALYSIS/DESIGN/PROJ MGMT	4
CIST XXXX	Electives	6

CIST Electives, 6 credits

(Students must meet prerequisites for electives or advisor approval)

CIST 1101	WORKING W/MICROSOFT WINDOWS	3
CIST 1220	STRUCTURED QUERY LANGUAGE	4
CIST 2411	MICROSOFT CLIENT	4
CIST 2412	Microsoft Server Installation and Maintenance	4
CIST 2413	Microsoft Server Networking	4
CIST 2414	Microsoft Server Identity Services	4
CIST 2431	UNIX/LINUX INTRODUCTION	4
CIST 2451	INTRO TO NETWORKS - CISCO	4
CIST 2452	Cisco Routing&Switching Essent	4
CIST 2453	Cisco Scaling Networks	4
CIST 2454	Cisco Connecting Networks	4
CIST 2992	CIST INTERNSHIP II	4
CIST XXXX	Programming Language	4

Notes:

• Additional Electives are available upon advisor approval.
• A grade of “C” or higher is required for all courses.
• CIST 2411 can be substituted for CIST 1130 and CIST 2451 can be substituted for CIST 1401.

Guided Pathway

Augusta/Thomson Day Program

PROGRAM NAME: Computer Support Specialist Diploma

AWARD: Diploma

CAMPUS: Augusta/Thomson  Day Program

Year 1 First Semester

CIST 1001	COMPUTER CONCEPTS	4
COMP 1000	INTRO TO COMPUTER LITERACY	3
ENGL 1010	FUNDAMENTALS OF ENGLISH I	3
MATH 1012	FOUNDATIONS OF MATHEMATICS	3

Year 1 Second Semester

CIST 1130	OPERATING SYSTEMS CONCEPTS	3
CIST 1401	COMPUTER NETWORKING FUND	4
CIST 2127	COMP WORD PROCESSING TECHN	3
EMPL 1000	INTERPERSONAL REL & PROF DEV	2
CIST XXXX	CIST Elective	3

Year 1 Third Semester

CIST 1122	HARDWARE INSTALL & MAINT	4
CIST 1305	PROGRAM DESIGN & DEVELOPMENT	3
CIST 1601	INFORMATION SECURITY FUND	3
CIST 2128	COMP SPREADSHEET TECHNIQUES	3

Year 2 Fourth Semester

CIST 2129	COMP DATABASE TECHNIQUES	4
CIST 2130	DESKTOP SUPPORT CONCEPTS	3
CIST 2921	IT ANALYSIS/DESIGN/PROJ MGMT	4
CIST XXXX	CIST Elective	3

If a student intends to take Networking or Cybersecurity electives, they may want to take the semester 2 networking level operating systems (CIST 2411) and networking fundamentals (CIST 2451) courses.  CIST 2411 can be substituted for CIST 1130 and CIST 2451 can be substituted for CIST 1401.

*Refer to the College catalog for course prerequisite requirements.

Students who choose to not follow the Course Sequence listed above may not be able to complete the program in the number of semesters shown above.

Students who require learning support course must see the learning support coordinator for program advisement. Learning support courses will increase the number of semesters shown above.

The Augusta Technical College does not discriminate on the basis of race, color, national origin, gender or disability. For information on Title IX, contact the Title IX Coordinator, Shannon Patterson at [phone] or in Building 100. For information on ADA/504, contact the ADA/504 Coordinator, Karissa D. Wright, at (706) 7714067 or go to the Counseling Center in Building 1300.